Front Office Associate
Who we are and what we do:
We are a hometown family clinic providing medical care to the community and surrounding areas of Hallsville Texas. We strive to provide Modern Medicine that Good Old-Fashioned way.
We serve patients aged 2 and above and offer same day appointments, online scheduling, virtual and in person visits for acute illness, routine medical care, annual exams, and minor emergencies.
Rene Halbert, PA-C has been taking care of the people of Hallsville since 1994.
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Who are we looking for:
We are looking for a friendly, outgoing, experienced front office associate to complete our team of medical professionals. Our goal is to provide quality medical care in a fun and loving atmosphere so that our patients feel better when they leave than when they came.
Expected starting date - September 19, 2022
Office Hours - 8:15am -12:00, 1:30-5:00PM M-F
Job Skills/Duties
Strong friendly verbal and interpersonal skills
Ability to organize and prioritize work
Ability to multitask and problem solve
Exercise confidentiality with patient information according to HIPAA guidelines
Manage/update patient records in Electronic Medical Records and Practice Management Software
Obtain medical records and reports as required and file in the EMR
Answer phones, greet patients, schedule appointments according to clinic protocol
Maintain a cleanly appearance of the office, workspace, and front entrance
Oversee office and medical supply inventory
Manage email and mail traffic
Perform general accounting and billing services, Process billing forms
Issue invoices and payment receipts, follow up bad debts
Have a working knowledge of social media platforms for patient care interaction, online appointment requests, and general office notifications
Have a working knowledge of Microsoft Word, Excel, Teams, One Drive, and Square
Follow emergency protocol when necessary
Maintain a professional appearance (self and workspace)
Handle any number of administrative tasks that present throughout the day